Internal Sales Co-Ordinator
SIMONA Peak Pipe Systems Ltd – Commercial Sales Team
Responsible to: Internal Sales Team Leader
Hours: Mon – Fri, 08:30 – 17:00 (37.5 hours p/week)
Location: Chesterfield Derbyshire, S41 9PZ
The Company:
SIMONA Peak Pipe Systems are a market leader in the manufacture and supply of polyethylene pipeline solutions into the UK utilities, aquaculture, and renewables market sectors.
With over 45 years of industry experience Peak has become synonymous with high-quality products, strong technical know-how all delivered with friendly and efficient customer service levels. Peak has a unique market position with an optimistic growth strategy in key market areas over the next 5 years and is looking for the right candidate to join the existing sales team of 8 on this exciting journey. With considerable growth since 2013, the business has truly established its market position and is now one of the key pipe manufacturers in the UK.
As of 1st May, SIMONA AG acquired 100% of Peak Pipe Systems which has dramatically strengthened Peak’s market position in the UK, with a Group turnover of around 600mn euros.
Our business activity is carried out across the following principal sectors:
- Water – Pipelines & fittings, utilities, wastewater, pumping, sewerage treatment, rising mains
- Gas – Low/medium pressure gas networks (pipe & fittings), service connections
- Energy – Cable ducting, windfarm electric generation, hydro-electric
- Aquaculture – Marine harvesting, feedstock systems, muscle float systems
- Environmental – Landfill methane gas extraction, anaerobic digestion, and irrigation systems
- Drainage – Siphonic drainage, gravity-fed sewers, rainwater harvesting
- Transport – Rail, Waterways, Highways, Telecoms
The Person:
The right candidate for the role will need to possess the following attributes:
• Enjoy working as part of a diverse team.
• A true supportive team player
• Positive and driven personality
• Be a fast-adaptive learner
• Strong UK geographical knowledge
• Effective multitasker & problem solver
• Ability to effectively organise time and workload
• Comfortable working in a fast pace, on-demand and adaptive role
• Be continuously self-motivated
• A strong work ethic with an energetic, enthusiastic approach
• A team player attitude who can work to individual and shared deadlines
• Strong communication and interpersonal skills, with the ability to build effective working
relationships
• The ability to learn and operate new IT systems (training provided on existing systems)
The Role:
Reporting to the Internal Sales Team Leader, the right candidate will have the below key responsibilities and
will join our existing sales team to strengthen the commercial sales service offering:
- Prepare quotations, track projects, and follow up in a timely manner to generate profitable business for the company.
- Process received enquiries in a timely manner to ensure optimal order conversion.
- Process purchase orders, sales orders, back orders, invoices, and credit notes.
- Liaise with existing supply partners to source and procure stock as necessary to meet customer requirements in conjunction with corporate purchasing strategy.
- Ensure sales order paperwork complies to contract review procedure.
- Generate transport requests in a timely manner to the transport & logistics department.
- Push to pick order advice to ensure warehouse processing meets customer expectations on delivery.
- To liaise with the planning department in order to provide customers with accurate lead time/product availability information.
- To answer the telephone in a proficient manner, to deal with all enquiries both internally and externally to the satisfaction of all parties.
- Exceed customer expectations with regards to communications, and delivery performance to uphold the company service levels.
- Comply with and suggest improvements to office policies and systems, including credit control activities to optimise continual performance improvement.
- Identify opportunities to expand the customer base, and the products and services provided by the Company.
- Undertake to visit customer and suppliers as appropriate, to provide technical support and to help build effective relationships
- Raise and progress any required credits ensuring that the correct documentation is completed and authorised
Qualifications & Skills:
- Proficient in the use of Microsoft Office suite (Excel, Word, Outlook).
- Familiar and comfortable learning new computer systems (full training provided).
- Effective and calm under pressure, experience working within a high paced office environment.
- Can-do, solutions-driven attitude.
- Previous experience in a customer service-based role.
- Strong negotiation skills.
Benefits:
- Pension Plan (Company matched*)
- Company health & wellbeing scheme
- Staff Discounts of 100s of retailers
- Companywide group bonus scheme
- Team building days
- Company suggestion incentive scheme
- Holiday on your birthday
- Length of service benefits
SIMONA Peak Pipe Systems Ltd (SPPS) is committed to providing equal opportunities for all our colleagues and customers. Here at PPS, we value and respect their diversity. All our people are recruited based on their skills, relevant qualifications, and experience – regardless of their gender, disability, ethnic origin, religion or belief, sexual orientation, marital status, age or nationality.
To apply, please send your CV to gemma.bott@simona-group.com
Download Job Role Profile here
Applications window closes: 14/12/2024